TERMS & CONDITIONS
These Terms and Conditions apply to all users of this online shop. By accessing or using our website, you agree to follow these terms. Please read them carefully before placing an order.
1. Use of the Website
You may browse and use this website for personal shopping only. You may not copy, distribute or reuse any content without written permission.
2. Product Information
We aim to provide clear and accurate product details, prices and images. Errors may occur from time to time. If a product is listed with the wrong price or description, we reserve the right to correct it or cancel the order.
3. Orders and Payments
Orders are confirmed only once full payment has been received. We accept the payment methods shown at checkout. Once your order is placed, you will receive a confirmation email.
4. Stock Availability
All products depend on availability. If an item is out of stock after you place an order, we will contact you to offer a refund or alternative product.
5. Shipping and Delivery
Delivery times are estimates and may vary. We use trusted couriers within South Africa. Delays caused by the courier are outside our control, but we will assist where possible.
6. Returns and Exchanges
You may return unused products in their original condition within 7 days of delivery. Returns for incorrect use, misuse or accidental damage cannot be accepted. Refunds are processed once the returned item has been inspected.
7. Warranty
Products may carry manufacturer warranties as stated in the product description. Warranty claims must follow the manufacturer’s process.
8. Pricing
All prices include VAT unless otherwise stated. We may update prices without prior notice.
9. Privacy
Your personal information is used only to process your order and improve our service. We do not share your information with third parties except as required for delivery or payment processing.
10. Security
We take reasonable measures to protect your data. However, online transactions carry inherent risks, and we cannot guarantee absolute security.
11. Limitation of Liability
We are not responsible for any loss or damage arising from use of the website, incorrect handling of products or delays caused by couriers.
12. Changes to Terms
We may update these Terms and Conditions at any time. Continued use of the website means you accept the changes.
13. Governing Law
These Terms and Conditions are governed by the laws of South Africa. Any disputes must be handled under South African jurisdiction.